Privacy policy

 

Last updated: November 13, 2025

This Privacy Policy describes how Wahrm B.V. (the “Site,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from wahrm.com (the “Site”) or otherwise interact with us on the Site (collectively, the “Services”). For the purposes of this Privacy Policy, ‘you’ and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or other individual from whom we have collected information pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How we collect and use your personal information
In order to provide the Services, we collect personal information about you from various sources, as set out below. The information we collect and use depends on your interactions with us.

In addition to the specific uses set out below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal data we collect
The type of personal data we collect about you depends on your interactions with our Site and your use of our Services. When we use the term “personal data,” we mean data that identifies, relates to, describes, or is capable of being associated with you. The following sections describe the categories and specific types of personal data we collect.

Information we collect directly from you
Information you provide directly to us through our Services may include the following:

• Contact information, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account details, including your username, password, security questions, and other information used for account security.
• Customer support information, including the information you choose to include in communications with us, such as when you send us a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. You may choose not to provide this information, but in that case, you may not be able to use or access these features.

Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you visit and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.

Information we obtain from third parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit card, or debit card information, billing address) to process your payment, fulfill your orders, and deliver the products or services you requested, so that we can perform the agreement we have with you.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

All information we obtain from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How we use your personal data

• Delivery of products and services. We use your personal data to provide you with the Services in accordance with the agreement we have with you, including processing your payments, fulfilling your orders, sending notifications regarding your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may wish to use. In this case, Shopify will process your data as set out in its Privacy Policy and Consumer Privacy Policy.
• Marketing and advertising. We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or post, and to show you advertisements for products or services. This may involve using your personal data to tailor the Services and advertisements on our Site and other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) GDPR.
• Security and fraud prevention. We use your personal data to detect, investigate, or take action against potentially fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login details secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone else. If you believe your account has been compromised, please contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in keeping our website safe for you and other customers, pursuant to Art. 6 (1) (f) GDPR.
• Communication and service improvement. We use your personal data to provide you with customer support and improve our Services. This is in our legitimate interest to communicate with you, provide you with effective services, and maintain our business relationship with you pursuant to Art. 6 (1) (f) GDPR .

Cookies
Like many other websites, we use cookies on our Site. Specific information about the cookies we use in connection with supporting our store with Shopify can be found at https://www.shopify.com/legal/cookies. We may also allow third parties and service providers to use cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some Services, including certain features and general functionality, to not work properly or no longer be available. In addition, blocking Cookies may not completely prevent the way we share information with third parties, such as our advertising partners.